| City Code | City Hub | State | Helpline | Hours | Mitra Field Seva | Status |
|---|---|---|---|---|---|---|
| LKO | Lucknow Central Hub | Uttar Pradesh | +91-522-4001080 | 08:00 - 22:00 IST | Active (Gomti Nagar, Hazratganj) | LAUNCHED |
| VNS | Varanasi Sigra Hub | Uttar Pradesh | +91-542-4001080 | 08:00 - 22:00 IST | Active (Sigra, Lanka, Ghats) | LAUNCHED |
| JAI | Jaipur Malviya Hub | Rajasthan | +91-141-4001080 | 08:00 - 22:00 IST | Active (Malviya Nagar, Mansarovar) | LAUNCHED |
| City Code | City Name | State / Region | Dedicated Helpline | Operating Hours | Frontline Direct Call | Status | Action |
|---|---|---|---|---|---|---|---|
| LKO | Lucknow Central Hub | Uttar Pradesh | +91-522-4001080 | 08:00 - 22:00 IST | ENABLED | ACTIVE | |
| VNS | Varanasi Sigra Hub | Uttar Pradesh | +91-542-4001080 | 08:00 - 22:00 IST | ENABLED | ACTIVE | |
| JAI | Jaipur Malviya Hub | Rajasthan | +91-141-4001080 | 08:00 - 22:00 IST | SWITCHBOARD | ACTIVE |
| State | District | PIN Code | Area Code | Area / Locality Name | Coverage Description (Mandatory Landmarks & Colonies) | Default SLA | Status | Action |
|---|---|---|---|---|---|---|---|---|
| Uttar Pradesh | Lucknow | 226010 | LKO-226010-01 | Gomti Nagar Phase 1 | Covers Vipul Khand 1-6, Vishal Khand, Patrakarpuram Crossing, Captain Manoj Pandey Chauraha. Dedicated frontline beat for Gomti Nagar East. | 60m SLA | ACTIVE | |
| Uttar Pradesh | Lucknow | 226010 | LKO-226010-02 | Gomti Nagar Phase 2 | Covers Viram Khand 1-5, Vinay Khand, Husariya Chauraha, Jaipuria Institute corridor. Primary care coordination zone. | 60m SLA | ACTIVE | |
| Uttar Pradesh | Lucknow | 226010 | LKO-226010-03 | Gomti Nagar Extension | Covers Sectors 1-7 Gomti Nagar Ext, Omaxe Heights, Shaheed Path junction, Police HQ vicinity. | 90m SLA | ACTIVE | |
| Uttar Pradesh | Lucknow | 226016 | LKO-226016-01 | Indira Nagar Munshi Pulia | Covers Munshi Pulia metro station, Block A through D, Lekhraj Market commercial perimeter. | 60m SLA | ACTIVE | |
| Uttar Pradesh | Lucknow | 226016 | LKO-226016-02 | Indira Nagar Bhootnath | Covers Bhootnath Temple Market, Faizabad Road corridor, residential Blocks E through K. | 60m SLA | ACTIVE | |
| Uttar Pradesh | Varanasi | 221010 | VNS-221010-01 | Sigra Central & Stadium | Covers Sampurnanand Sports Stadium, Sigra Main Road, Vidyapeeth Road commercial beat. | 90m SLA | ACTIVE | |
| Uttar Pradesh | Varanasi | 221010 | VNS-221010-02 | Mahmoorganj & Tulsipur | Covers Mahmoorganj crossing, Tulsipur, Rathyatra-Sigra link road residential cluster. | 90m SLA | ACTIVE | |
| Rajasthan | Jaipur | 302017 | JAI-302017-01 | Malviya Nagar Sectors 1-6 | Covers Calgiri Eye Hospital vicinity, Gaurav Tower, World Trade Park, Sectors 1 through 6. | 90m SLA | ACTIVE | |
| Rajasthan | Jaipur | 302017 | JAI-302017-02 | Jagatpura & Model Town | Covers Model Town, Mahal Road, Jagatpura Railway Station residential belt. | 90m SLA | ACTIVE |
| Patient Code | Patient Name | City / Address | Phone | DPDP Consent | Household ID | Account Status | CRUD Actions |
|---|---|---|---|---|---|---|---|
| NM-PAT-10001 | Ramesh Chandra (62y) | Flat 402, Gomti Enclave, Lucknow | 9888888801 | CONSENT_GRANTED | 🏠 hh-lko-01 | VERIFIED | |
| NM-PAT-20001 | Savitri Devi (57y) | Sigra Stadium Crossing, Varanasi | 9888888802 | CONSENT_GRANTED | 🏠 hh-vns-01 | UNLINKED |
| Household ID | Primary Contact (Head) | Locality & Territory | Enrolled Members | Assigned Field Mitra | Enumeration Status |
|---|---|---|---|---|---|
| hh-lko-01 | Ramesh Chandra (Senior Citizen) | Vibhuti Khand, Gomti Nagar, Lucknow | 3 Members (Ramesh, Savitri, Rahul) | Priya Kashyap (usr-mitra-lko-1) | VERIFIED & ENUMERATED |
| hh-vns-01 | Savitri Devi | Sigra Crossing, Sigra, Varanasi | 2 Members (Savitri, Mohan) | Varanasi Field Seva Team | VERIFIED |
| Doctor Name | Specialty | Council Reg # | Clinic / Hub | Consultation Fee | Verification | Availability | CRUD Actions |
|---|---|---|---|---|---|---|---|
| Dr. Alok Mishra | MD Internal Medicine | UPMC-44912 | Awadh Heart Clinic, Lucknow | ₹500.00 | VERIFIED |
| Appointment # | Patient Name | Doctor & Specialty | Slot Date & Time | Fee | Mitra In-Loop Status | Status | Coordination Action |
|---|---|---|---|---|---|---|---|
| Loading consultations... | |||||||
Prescription verification, doctor HMAC signature confirmation & Form 20/21 retail dispensing.
| Order # | Patient | Assigned Chemist | City | Amount | Mitra Handover | Status | CRUD Actions |
|---|---|---|---|---|---|---|---|
| ORD-2001 | Ramesh Chandra | Awasthi Medicos & Surgical | Lucknow | ₹337.50 | DELIVERED |
Replenished via Central Dispatch Hub wholesale indents. Chemist can toggle which medicines are active for patient & Mitra mobile orders.
| SKU / Brand Name | Generic Composition | Batch # | Expiry Date | In Stock | Patient Price | Patient Ordering | Actions |
|---|---|---|---|---|---|---|---|
| Loading pharmacy inventory... | |||||||
Non-profit bulk procurement supply chain from Central Warehouse to licensed network chemists.
| PO # | Chemist Branch | Items Procured | Tracking # | Wholesale Total | Status | Actions |
|---|---|---|---|---|---|---|
| Loading hub indents... | ||||||
| Batch # | Medicine / Item | MFG Date | Expiry Date | Bin Location | Qty On Hand | Status |
|---|---|---|---|---|---|---|
| TLM-2027-03 | Telma 40mg Tablet | 2025-03-01 | 2027-03-31 | RACK-A-01 | 120 Strips | ACTIVE (FEFO PRIORITY) |
| TLM-2028-01 | Telma 40mg Tablet | 2026-01-01 | 2028-01-31 | RACK-A-02 | 200 Strips | ACTIVE |
| TLM-EXP-2025 | Telma 40mg Tablet | 2024-01-01 | 2025-12-31 | QUARANTINE-01 | 50 Strips | BLOCKED (QUARANTINED) |
| Ticket / Request # | Type | Patient | Phone | SLA Target | Status | Action |
|---|---|---|---|---|---|---|
| REQ-3001 | Home Nursing Vitals Visit | Ramesh Chandra | 9888888801 | 30 Mins | COMPLETED | CLOSED |
| CB-4001 | Helpline Call-Back | Savitri Devi | 9888888802 | 15 Mins | PENDING |
Critical vitals logged during doorstep field visits (Hypertensive Crisis, Hyperglycemia >300 mg/dL, Hypoxia <92%) auto-escalated for immediate medical officer intervention.
| Alert ID | Patient Name | Clinical Severity | Vitals Measured | Reported By (Mitra) | SLA Window | Status | Clinical Action |
|---|---|---|---|---|---|---|---|
| alt-vit-01 | Ramesh Chandra (NM-PAT-10001) | HYPERTENSIVE CRISIS | BP: 188/112 mmHg • Sugar: 310 mg/dL • SpO2: 94% | Priya Kashyap (Field Mitra) | 15 Mins Target | ESCALATED_TO_DOCTOR |
🛡️ Nirogi Mitra Field Workforce Operations & Command Center Unified Field Force Engine
End-to-end frontline health governance across Lucknow, Varanasi & Jaipur — Salaried Field Mitras, Community Seva Volunteers, GPS geofencing, route dispatch, 15-min SLA red-flag triage, and Section 80G honorarium accounting.
Centrally activate or deactivate any of the 14 operational desks across Nirogi Bhava platform in real-time.
| Module | Code | Primary Workspace Desk | Status | Permitted Roles | Operational Action |
|---|---|---|---|---|---|
| Loading module states... | |||||
Enforced by backend security policy engine (nirogi-platform.engine.js) across all 11 system roles and 3 city boundaries.
| Platform Functional Module | SUPER_ADMIN | CITY_MANAGER | FINANCE_ADMIN | DOCTOR | CHEMIST | MITRA (FIELD) | PATIENT |
|---|---|---|---|---|---|---|---|
| User Admin & Password Resets | FULL ACCESS | CITY BOUNDED | BLOCKED | BLOCKED | BLOCKED | BLOCKED | BLOCKED |
| Doctor & Chemist Verifications | FULL ACCESS | CITY VERIFIER | READ ONLY | BLOCKED | BLOCKED | BLOCKED | BLOCKED |
| Cabin OPD & Digital Prescriptions | AUDIT VIEW | BLOCKED | BLOCKED | HMAC SIGN | READ RX ITEMS | ASSIST ONLY | VIEW OWN |
| Pharmacy Orders & Delivery Dispatch | AUDIT VIEW | READ ONLY | READ ONLY | BLOCKED | FULFILL & SHIP | BLOCKED | APPROVE & PAY |
| Diagnostic Labs & Phlebotomy Reports | FULL ACCESS | CITY BOUNDED | READ ONLY | VIEW LAB RX | BLOCKED | SAMPLE ASSIST | VIEW OWN |
| Charitable Funds, Grants & 80G Receipts | FULL ACCESS | READ ONLY | CORPUS & 80G | BLOCKED | BLOCKED | BLOCKED | DONATE 80G |
| Zero Commission & Provider Settlements | APPROVE & PAY | READ ONLY | TDS DISBURSE | DIRECT UPI ACK | DIRECT UPI ACK | PAYSLIP VIEW | ₹0 COMM GUARANTEE |
| Immutable Audit Trail & DPDP Access Logs | GLOBAL AUDIT | CITY AUDIT | FINANCE AUDIT | BLOCKED | BLOCKED | BLOCKED | BLOCKED |
| User ID | Full Name | Assigned Role | City / Territory Scope | Mobile # | Status | Security Action |
|---|---|---|---|---|---|---|
usr-super-admin |
Ananya Sharma | SUPER_ADMIN | Organization (All Hubs) | 9000000001 | ACTIVE | |
usr-city-mgr-lko |
Rajesh Verma | CITY_MANAGER | Lucknow Hub (LKO) | 9000000002 | ACTIVE | |
usr-city-mgr-vns |
Saurabh Tiwari | CITY_MANAGER | Varanasi Hub (VNS) | 9000000003 | ACTIVE | |
usr-mitra-lko-1 |
Priya Kashyap | MITRA_EMPLOYEE | Lucknow (Gomti Nagar) | 9000000004 | ACTIVE | |
usr-agent-lko-1 |
Vikram Singh | COMMISSION_AGENT | Lucknow (Indira Nagar) | 9000000005 | ACTIVE | |
usr-support-lko |
Neha Gupta | SUPPORT_AGENT | Lucknow Support Desk | 9000000006 | ACTIVE | |
usr-doctor-lko-1 |
Dr. Alok Mishra | DOCTOR | Awadh Heart Clinic (LKO) | 9000000007 | ACTIVE | |
usr-chemist-lko-1 |
Sanjeev Awasthi | CHEMIST | Awasthi Medicos (LKO) | 9000000008 | ACTIVE | |
usr-warehouse-lko |
Deepak Yadav | WAREHOUSE_SUPERVISOR | Lucknow Central Warehouse | 9000000009 | ACTIVE | |
usr-patient-lko-1 |
Ramesh Chandra | PATIENT | Gomti Nagar, Lucknow | 9888888801 | ACTIVE |
Donations to Nirogi Bhava Foundation qualify for 50% tax deduction under Section 80G (Reg. No: CIT(E)/80G/LKO/2026/0123).
| Receipt Number | Donor Name | Donor PAN | Amount | Cause | Date | 80G Certificate |
|---|---|---|---|---|---|---|
| NBF-80G-2026-0001 | Sunil Kumar Agrawal | ABCPA1234F | ₹10,000.00 | Rural Health Screening Camps | 2026-11-01 | View Certificate |
| NBF-80G-2026-0002 | Meenakshi Singhal | XYZPS9876K | ₹25,000.00 | Senior Citizen Medicine Aid | 2026-11-02 | View Certificate |
Medical camps provide free preventive screening, vitals checkup, and pro-bono consultations. All patient fees are strictly waived (₹0.00).
| Camp Code | Campaign Title | Venue | Dates | Screened / Target | Grant Budget | Status |
|---|---|---|---|---|---|---|
| CMP-LKO-2026-01 | Gomti Nagar Rural Diabetes & Hypertension Seva Camp | Manoj Pandey Community Center, Gomti Nagar | 2026-11-10 to 11-12 | 138 / 250 Patients | ₹75,000.00 | ACTIVE IN PROGRESS |
| CMP-VNS-2026-01 | Kashi Ghat Geriatric Eye & General Health Camp | Sigra Community Hall, Sigra, Varanasi | 2026-11-15 to 11-16 | 0 / 300 Patients | ₹90,000.00 | UPCOMING |
| Token # | Patient Name | Vitals Recorded | Assigned Doctor / Cabin | Status | Action |
|---|---|---|---|---|---|
| CAMP-TKN-041 | Ganga Prasad (68y / M) | BP: 138/88 mmHg • Random Sugar: 142 mg/dL | Dr. Alok Mishra (Internal Medicine) - Cabin 1 | IN_CABIN | |
| CAMP-TKN-042 | Shanti Devi (55y / F) | BP: 120/80 mmHg • Random Sugar: 110 mg/dL | Dr. Alok Mishra (Internal Medicine) - Cabin 1 | WAITING_OPD | |
| CAMP-TKN-043 | Mohd. Salim (42y / M) | BP: 124/82 mmHg • Vision: 6/9 | Dr. Priya Saxena (Ophthalmology) - Cabin 2 | WAITING_OPD |
Field phlebotomists collect blood/urine specimens with barcoded vacutainer tubes and strict cold-chain tracking.
| Booking # | Patient | Diagnostic Lab | Test Profile | Sample Barcode | Mitra Escort | Cold Chain | Report Status | Actions |
|---|---|---|---|---|---|---|---|---|
| LAB-LKO-8821 | Ramesh Chandra | Awadh Diagnostic Centre (NABL) | Glycated Hemoglobin (HbA1c) | SMP-HBA1C-8841 | 4.2°C (VERIFIED) | REPORT READY (HMAC SIGNED) |
| Test Code | LOINC Code | Test Profile Name | Category | Specimen Tube | Fasting | TAT | Patient Fee |
|---|---|---|---|---|---|---|---|
| Loading diagnostic catalogue... | |||||||
NABL compliant critical value notification pipeline. Immediately notifies treating physician and patient via priority SMS & WhatsApp.
| Alert ID | Patient | Test / Parameter | Observed Value | Normal Range | Severity | Notified Physician | Status |
|---|---|---|---|---|---|---|---|
| Loading critical alerts... | |||||||
Allows patients, chemists, and donors to cryptographically verify Section 80G tax receipts and NMC-compliant digital prescriptions.
Generate and inspect dynamic pure-JS ISO 18004 QR codes for diagnostic lab bookings, doctor clinic OPD visits, and Section 80G foundation donations.
Event-driven automation engine evaluates all 13 PRD Section 9 rules, checking 30m / 15m / 90m SLAs and escalating overdue tasks to CRITICAL.
| Rule Code | Rule Name | Trigger Event | Action Executed | Status |
|---|---|---|---|---|
| RULE_01_PATIENT_WELCOME | New Patient Welcome & Onboarding Task | PATIENT_CREATED | SEND_WELCOME_CONSENT_CONFIRMATION, CREATE_ONBOARDING_TASK | ACTIVE |
| RULE_02_APPT_REMINDER | Confirmed Appointment Reminder & Mitra Prep | APPOINTMENT_CONFIRMED | SCHEDULE_PATIENT_REMINDER, CREATE_MITRA_PREP_TASK | ACTIVE |
| RULE_04_ORDER_SLA_BREACH | Medicine Order SLA Breach Escalation | ORDER_SLA_EXCEEDED | SEND_ALERT, CREATE_ESCALATION_TASK (CRITICAL) | ACTIVE |
| RULE_09_BATCH_EXPIRY | Warehouse Batch Approaching Expiry Alert | BATCH_APPROACHING_EXPIRY | ALERT_WAREHOUSE_SUPERVISOR, PRIORITIZE_FEFO_OR_BLOCK | ACTIVE |
| Voucher Code | Beneficiary Patient | Linked CSR Grant | Voucher Value | Remaining Balance | Category | Valid Until | Status | Quick Action |
|---|---|---|---|---|---|---|---|---|
| Loading active charitable subsidy vouchers... | ||||||||
Non-profit corpus endowments and general healthcare funds reserved for medical camps, medicine subsidies, and palliative care assistance.
| Fund Code | Fund Name | Classification | Total Corpus | Current Balance | Status | Actions |
|---|---|---|---|---|---|---|
| FND-GEN-HEALTH | Nirogi Bhava General Healthcare Fund | GENERAL_HEALTHCARE_FUND | ₹50,00,000.00 | ₹38,50,000.00 | ACTIVE |
Restricted CSR endowments from corporate partners under Schedule VII of the Companies Act 2013.
| Grant Code | Grantor Institution | Total Sanctioned | Disbursed to Date | Restricted Purpose Scope | Validity Period | Status |
|---|---|---|---|---|---|---|
| GRT-CSR-2026-01 | HDFC Parivartan Healthcare CSR Initiative | ₹15,00,000.00 | ₹7,50,000.00 | Free diabetes screening camps and subsidized chronic medicine fulfillment across Uttar Pradesh | 2026-04-01 to 2027-03-31 | ACTIVE |
Allocations under ₹1,00,000 become active immediately with single finance authorization. Allocations equal to or exceeding ₹1,00,000 are automatically held in PENDING_SECOND_APPROVAL status until a second independent authorized signatory countersigns.
| Allocation ID | Target City / Campaign | Purpose Scope | Allocated Amount | Dual Approval Status | Governance Action |
|---|---|---|---|---|---|
| falloc-01 | Lucknow Hub • CMP-LKO-2026-01 | Subsidized insulin & test kits for rural camp | ₹75,000.00 | ACTIVE (Single Signatory) | ✓ Disbursed |
| falloc-02 | Varanasi Hub • CMP-VNS-2026-01 | Free geriatric eye screening & medicine kits | ₹90,000.00 | ACTIVE (Single Signatory) | ✓ Disbursed |
| falloc-demo-dual | Jaipur Hub • CMP-JAI-2026-01 | Statewide Rural Preventive Healthcare Drive | ₹1,50,000.00 | PENDING_SECOND_APPROVAL (≥ ₹1L) |
🛰️ Supreme Zonal Command Center & Frontline Radar
Live situational GIS radar, sub-second telemetry feed, and emergency dispatch override switchboard.
📚 Pre-Launch Operations Manual & Multi-App Knowledge Base
| Pillar # | Governance Pillar | Pre-Launch Required Setup | Target Desk | Current Live Status | Compliance Mandate | Quick Setup Jump |
|---|---|---|---|---|---|---|
| Verifying live platform configuration across all desks... | ||||||
⚙️ Enterprise Settings, Feature Flags & Visual RBAC
Dynamically toggle platform modules, configure non-profit credentials, and customize role permissions without code deployments.
Toggling a module OFF instantly hides its navigation desk across all user sessions and rejects API calls with statutory non-profit maintenance notices.
Centrally enable or disable whether assigned beat Seva Mitras are automatically looped into Doctor Tele-Consultations, Chemist Medicine Deliveries, and Diagnostic Lab Sample collections.
Granular CRUD access control (👁️ View, ➕ Add, ✏️ Edit, 🗑️ Delete) across all 16 platform modules with multi-state jurisdiction scoping.
| System Module / Resource | 👁️ View (Read) | ➕ Add (Create) | ✏️ Edit (Update) | 🗑️ Delete (Remove) | Quick Module Presets |
|---|
⚙️ View Legacy Global System Capabilities Matrix (9 Core High-Level Flags)
| Operational Capability | SUPER_ADMIN | CITY_MANAGER | FINANCE_ADMIN | DOCTOR | NIROGI_MITRA |
|---|
Telecom Regulatory Authority of India (TRAI) DLT compliance, multi-provider dispatch (Fast2SMS, MSG91, Meta WhatsApp) & real-time transactional outbox.
| Channel | Recipient | DLT Template Type | Message Body / Preview | Status | Gateway Message ID | Timestamp |
|---|
Real-time audit log of automated TRAI DLT transactional alerts, 15-minute callback notifications, OTP verifications, and Section 80G tax receipt links.
| Time (IST) | Channel | Template | Recipient | Message Text | DLT Ref | Status |
|---|---|---|---|---|---|---|
| Loading outbound dispatches... | ||||||
Generate cryptographic JSON snapshots across all 80 platform collections, export backups to your local drive, and upload/restore snapshots with dry-run pre-flight validation.
⏱️ Point-in-Time PostgreSQL Snapshot & 1-Click Rollback Manager 200-SNAPSHOT ROLLING HISTORY
Inspect automatic write-behind and manual checkpoints in engine_state_snapshots, create tagged pre-change checkpoints, or roll back all 83 collections to any prior point in time.
| Snapshot ID | Reason / Checkpoint Tag | Collections | Total Records | SHA-256 Seal | Created At (UTC) | Action |
|---|---|---|---|---|---|---|
| Loading point-in-time snapshot history... | ||||||
📡 External Gateway Cutover & Live Connectivity Probes TRAI DLT PE: 1101452900000012345 • NIRGIB
Real-time readiness audit across Fast2SMS TRAI DLT BulkV2, Meta WhatsApp Cloud API (v19.0), WebRTC Tele-OPD STUN/TURN + 16kbps Rural Opus, and PostgreSQL Durable State Store.